Be Like Heather: Evolve from Classroom Teacher to Training Manager Supporting Teachers and Strengthening Classrooms

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As I step into my role as BFITS Training Manager, I reflect on how much my classroom experience has shaped my view of teacher training, professional development, and teacher support at BFITS Thailand. Before supporting teachers across the BFITS Program, I first learned from my own students, my colleagues, and the everyday realities of classroom management, lesson planning, and meaningful teaching in Thailand.

For the past three and a half years, I’ve had the privilege of leading hundreds of Thai students in the classroom. During that time, I experienced firsthand the everyday challenges and rewards of supporting students. Every class, every lesson, and every student brings something different, and that constant variety is part of what makes the work so meaningful.

Starting in the Classroom

Like many teachers, I began my career focused primarily on lesson planning, classroom activities, and helping students work towards academic success. I spent hours thinking about how to structure lessons clearly, keep students engaged, and create activities that encouraged them to practice and communicate.

Over time, however, I came to realize that teaching is about much more than delivering content. Effective classrooms are built on strong relationships, thoughtful classroom management, and a learning environment where students feel supported enough to participate, make mistakes, and grow. 

Learning from Other Teachers

Heather Roy with SJC BFITS Program Teachers smiling and posing together in their office space

Throughout my time teaching, I also began to notice something else: many of the most important lessons were not just happening between teachers and students, but also between teachers themselves.

Some of the most valuable professional moments in my career came from conversations with colleagues. Observing the lessons of the teachers around me, talking through classroom challenges, sharing strategies that worked well, reflecting on lessons that didn’t go as planned, and supporting each other through the everyday realities of teaching became an essential part of professional growth.

These conversations often happened informally, between classes, after school, or during collaborative planning sessions, but they were incredibly impactful. Those experiences reinforced an important idea: when teachers have opportunities to learn from each other and develop their practice, the benefits extend directly to their students.

Teaching can sometimes feel isolating. Each teacher spends most of their time in their own classroom, working independently to meet their students’ needs. While that independence allows for creativity and personal teaching styles, it can also mean that teachers do not always have structured opportunities to reflect on their practice with others. This is where intentional, structured professional development becomes so important.

The Role of Professional Development

Effective teacher training should do more than introduce new ideas. It should create opportunities for reflection, discussion, and practical application. Teachers benefit most from training that acknowledges the realities of the classroom and provides strategies they can realistically implement with their students.

During my time in education, I became increasingly interested in how training and professional development can support teachers in this way. I found myself drawn to conversations about pedagogy, classroom management, and student engagement.

Throughout my time at BFITS, I’ve had the opportunity to work with new teachers in multiple schools, helping them create effective and engaging lessons and supporting them to develop strong classroom management strategies. Seeing teachers grow into confident, successful leaders in the classroom is incredibly rewarding and something that, like the rest of the BFITS Management Team, I feel passionate about.

This growing interest in teacher development eventually led me to an exciting new opportunity.

Transitioning into Training

I recently stepped into the role of Training Manager at Bright Future International Training & Services. Transitioning from the classroom into a leadership and training role is both exciting and humbling.

In many ways, the focus of the work remains the same. The goal is still to support strong teaching and meaningful learning, but the perspective becomes broader. Instead of focusing on a single class or group of students, my role is now to support teachers across multiple classrooms, helping them develop the skills and confidence needed to create effective learning environments.

What makes this transition particularly meaningful for me is that I am entering the role as someone who has recently been in the classroom myself. I understand the challenges teachers face: balancing lesson planning with administrative responsibilities, adapting lessons for different student levels, managing classroom behavior, and maintaining student engagement over time.

I believe the best training comes from those who have held the role they’re training you for. After all, we wouldn’t trust someone who has never set foot on an airplane to train a pilot. The same goes for teaching. Lived experience in the classroom means that I know exactly what your struggles are – because I’ve experienced them too.

Practical and Supportive Training

Teachers are already working incredibly hard, and professional development should aim to make their work more manageable and more effective, not more complicated.

One of my goals in this role is to help create training programs that are practical, relevant, and grounded in the everyday realities of teaching. While educational theory is valuable, teachers often benefit most from concrete strategies they can apply immediately.

Whether that involves designing activities that encourage student participation, developing clearer classroom routines, or finding ways to create more interactive lessons, the focus should always remain on practical impact.

Another important aspect of teacher development is creating spaces where teachers feel comfortable sharing their experiences. Some of the most powerful professional learning occurs when educators can openly discuss challenges and successes with their peers.

Encouraging this kind of collaborative culture helps build stronger teaching communities and ensures that professional development is not just something delivered in a training session, but something that continues through ongoing conversation and reflection.

A Brighter Path Ahead

At BFITS, there is a strong commitment to supporting both teachers and students, and I am excited to contribute to that mission. I myself benefited from having supportive Headteachers and Program Managers who were invested in my professional growth when I began my teaching career, so I know firsthand what good teacher training and support can do.

Ultimately, supporting teachers means supporting students. When educators feel confident in their skills and have access to practical strategies and supportive professional communities, they are better equipped to create effective learning environments for their students.

While I may be stepping out of the classroom, the lessons I learned there will continue to guide my work every day. The classroom remains the place where the real work of education happens, and maintaining a close connection to that reality is essential for any effective training program. I want to hear about the real, day-to-day experiences of our BFITS teachers so I can support them in an impactful, practical way.

Looking ahead, I am excited about the opportunity to work alongside teachers, learn from their experiences, and help contribute to a culture of continuous improvement and professional growth.

As I begin this new chapter as Training Manager, I look forward to supporting teachers on that journey and helping to ensure that both teachers and students continue to thrive.

If you’re a current BFITS teacher, reach out and let me know how I can support you. To the incoming new teachers, I look forward to meeting you, guiding you through our training program, and watching you succeed in your new role!

About the Author
Heather Alexandra Roy

Heather Alexandra Roy

Heather is from Scotland, UK and moved to Thailand in October 2022 where she teaches English to students in Prathom 3 and 4. In her free time, Heather enjoys running, reading and playing piano.
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